Information For Customers and Inquirers

This page is for those who need support before or after owning our products. Support includes general questions, purchasing, warranty, features, applications, and other similar needs.


Our Office Location

JumpLights, Inc.
7620 Rickenbacker Drive
Gaithersburg, Maryalnd, 20879


Contact us Directly

General Support
Pre and Post-Sales Support

Fast Support
Woody Story Direct: 301-831-0063

Mon - Fri, 8:30-5:00pm


How To Order

To place a purchase order
email it to
or send by mail to
JumpLights, Inc.
7620 Rickenbacker Drive
Gaithersburg, Maryland, 20879
Attn: Order Entry

JumpLights Inc. is a Maryland based technology company that designs and manufactures LED lighting solutions for controlled environment commercial crop production. The company was founded with a desire to enable indoor farmers to use the latest technology to help produce a better crop yield and quality.


We have implemented a direct factory support model to give you one place to go for all of your support needs.  Our support revolves around our customers needs, both before and after a sale of our products.

We want to be your partner during product selection for maximizing your crop yield and quality, but also provide you with full support for installation, setup, and any services you may need after installation.  

Please use the information on this page to direct you to the support you need, and also do not hesitate to contact us if we can help you in any way.




Warranty Overview - click here

5 Year Warranty
Click Here For our warranty document



Contact us for a Return Authorization Number
Mon - Fri, 8:30-5:00pm